Patient Care Medical Assistant Specialist
3 days ago
Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder and Alcohol Use Disorder, offering Medication-Assisted Treatment (MAT) and behavioral health services. As a Patient Care Coordinator Medical Assistant, you will play a vital role in supporting patients through their recovery journey.
**Job Summary:**
- We are seeking a dedicated and compassionate Patient Care Coordinator Medical Assistant to join our growing team in a fast-paced, dynamic medical setting.
**Responsibilities and Duties:
We are looking for a highly skilled and organized Medical Assistant to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Key responsibilities include:
- Booking and Rescheduling Appointments: Coordinate with patients to schedule and reschedule appointments efficiently.
- Managing Prior Authorizations: Submit and track insurance prior authorizations to ensure timely treatment for patients.
- Patient Monitoring and Communication: Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.
- Insurance Liaison: Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.
- Provider Communication: Maintain respectful and professional communication with providers and other medical staff.
- Clinic Administration: Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.
- Clinic Operations: Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.
- Patient Education and Support: Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.
**Requirements and Qualifications:**
To be successful in this role, you will need to have:
- A Certified Medical Assistant (CMA) certification or equivalent.
- Phlebotomy experience is highly desirable.
- Proficiency in Google Suite and ability to navigate multiple patient medical record platforms.
- Strong communication and time management skills.
- Dependability and reliability, with the ability to prioritize tasks and manage time effectively in a busy clinic setting.
**Work Setting and Hours:**
This is a full-time position with 40 hours per week, with some remote evening patient monitoring may be required. The work setting includes in-person at the clinic and some travel between clinic locations.
The estimated salary for this position is $20-$25 per hour, based on education, experience, and location.
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