Retail Store Manager

1 month ago


Brownsville, Texas, United States Spectrum Full time

Empower a team to excel in a dynamic retail environment, fostering growth and development while driving sales and customer satisfaction.

At Spectrum, we connect nearly 32 million customers across our 41-state footprint. Our Retail Sales team powers over 700 store locations, serving communities and customers with state-of-the-art solutions.

As a Store Operations Leader, you'll inspire your team, sharing expertise and cultivating creativity in an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

Key Responsibilities:

  • Collaborate with peers to build high-performing teams through best practice sharing.
  • Coach and develop sales reps to reach personal and professional goals.
  • Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
  • Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

You'll be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.

Requirements:

  • 3-5 years of sales and customer service experience.
  • High level of comfort with personal technology.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Lift up to 35 lbs. and stand for prolonged periods of time.
  • Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications:

  • Bachelor's Degree or equivalent work experience.
  • Management experience - 1+ years.
  • Telecommunications/wireless experience - 1-3 years.
  • Bilingual Spanish Preferred.


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