Retail Store Manager
1 month ago
Empower a team to excel in a dynamic retail environment, fostering growth and development while driving sales and customer satisfaction.
At Spectrum, we connect nearly 32 million customers across our 41-state footprint. Our Retail Sales team powers over 700 store locations, serving communities and customers with state-of-the-art solutions.
As a Store Operations Leader, you'll inspire your team, sharing expertise and cultivating creativity in an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.
Key Responsibilities:
- Collaborate with peers to build high-performing teams through best practice sharing.
- Coach and develop sales reps to reach personal and professional goals.
- Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
- Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
You'll be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.
Requirements:
- 3-5 years of sales and customer service experience.
- High level of comfort with personal technology.
- Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
- Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
- Lift up to 35 lbs. and stand for prolonged periods of time.
- Travel and flexibility to support store hours as business needs dictate.
Preferred Qualifications:
- Bachelor's Degree or equivalent work experience.
- Management experience - 1+ years.
- Telecommunications/wireless experience - 1-3 years.
- Bilingual Spanish Preferred.
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