Healthcare Provider Experience Specialist

7 days ago


Le Perron, Normandie, United States Elevance Health Full time
About Elevance Health

Elevance Health is a leading healthcare company dedicated to improving lives and communities. We strive to make healthcare simpler by providing innovative solutions and services.

Job Overview

We are seeking a skilled Healthcare Provider Experience Specialist to join our team. This role plays a vital part in ensuring the quality and accessibility of our services to the provider community.

Key Responsibilities:
  • Develop and maintain positive relationships with providers through regular outreach and communication.
  • Collaborate with internal partners to resolve issues and submit work requests.
  • Research and analyze provider issues, coordinating prompt resolution through direct contact.
  • Coordinate communication processes on administrative and medical policy, reimbursement, and provider utilization patterns.
  • Conduct routine outreach to support understanding of managed care policies and procedures.
  • Coordinate and conduct provider training, developing and distributing materials.
  • May assist with Annual Provider Satisfaction Surveys, corrective action plan implementation, and monitoring education.
Requirements:
  • Bachelor's degree or equivalent experience in customer service, preferably in a healthcare environment.
  • Minimum 2 years of customer service experience, including 1 year in a healthcare or provider setting.
  • Travel to worksite and other locations as necessary.
Benefits:

We offer a range of competitive benefits, including merit increases, paid holidays, and comprehensive health insurance plans. Our Hybrid Workforce Strategy allows for flexibility and work-life balance.

Estimated Salary:

$65,000 - $85,000 per year, depending on location and experience.



  • Le Perron, Normandie, United States UnityPoint Health Full time

    About Us: As a leading healthcare provider, UnityPoint Health is committed to delivering exceptional care to women throughout their reproductive health journey. Our team of dedicated professionals strives to create a supportive and inclusive environment where patients feel valued and respected.">Job Summary: We are seeking a highly skilled Specialty Nurse to...


  • Le Perron, Normandie, United States DaVita Inc. Full time

    About DaVita Inc.DaVita Inc. is a leading healthcare provider dedicated to delivering exceptional patient care and innovative treatments. Our mission is to be the preferred choice for patients, partners, and teammates alike.


  • Le Perron, Normandie, United States Trinity Health Corporation Full time

    Full-time night shift nursing position available at MercyOne Central Iowa, a leading healthcare provider in the Des Moines area.**Estimated Salary:** $65,000 - $85,000 per yearCompany OverviewMercyOne Central Iowa is a reputable healthcare organization committed to delivering high-quality patient care and promoting diversity and inclusion.Job SummaryThis...


  • Le Perron, Normandie, United States Trinity Health Corporation Full time

    About MercyOne Central IowaMercyOne Central Iowa is one of the largest not-for-profit, Catholic healthcare systems in the nation. Our commitment to diversity and inclusion makes us a leader in providing accessible and equitable care for those we serve.Job Summary:We are seeking a Registered Nurse RN Med Surg to join our team at MercyOne Des Moines Medical...


  • Le Perron, Normandie, United States The Iowa Clinic, P.C. Full time

    The Iowa Clinic, P.C. is seeking a Medical Coding Specialist for our Central Billing Office in West Des Moines, IA.About The Iowa ClinicAs a locally owned and physician-led healthcare organization, we prioritize exceptional care and employee satisfaction. Our commitment to exceeding expectations and showing compassion drives us to deliver outstanding patient...


  • Le Perron, Normandie, United States Trinity Health Corporation Full time

    Job SummaryWe are seeking a Medical Support Specialist to join our team at Trinity Health Corporation. This role is responsible for providing direct patient care and performing studies and tests as assigned.About UsMercyOne Central Iowa is one of the largest employers in the state, with over 7,000 colleagues and a medical staff of almost 1,500 physicians and...


  • Le Perron, Normandie, United States Aveanna Healthcare Full time

    Aveanna Healthcare seeks a skilled Registered Nurse to provide in-home care to patients in West Des Moines, IA.Company OverviewAveanna Healthcare is a leading provider of home health services. Our team of clinicians work together to deliver high-quality patient care.Salary and BenefitsThe estimated salary for this position is $31.00 - $41.00 per hour,...


  • Le Perron, Normandie, United States Shive-Hattery Inc Full time

    Job Title: Administrative Coordinator SpecialistThe Administrative Coordinator Specialist role at Shive-Hattery Inc is an excellent opportunity to join our team as a skilled administrative professional. We are seeking a highly organized, detail-oriented individual to provide administrative support and maintain the overall efficiency of our office...


  • Le Perron, Normandie, United States DaVita Inc. Full time

    DaVita Inc. is a clinical leader in the healthcare industry, with a strong commitment to improving patient health through quality care and clinical goal setting.About DaVitaWe strive to be a community first and a company second, creating an inclusive and welcoming environment for our teammates.About the RoleWe are seeking a highly motivated and compassionate...


  • Le Perron, Normandie, United States UnityPoint Health Full time

    About UnityPoint HealthUnityPoint Health is a family of four hospitals, including Iowa Methodist Medical Center, Iowa Lutheran Hospital, Blank Children's Hospital and Methodist West Hospital.We offer a fulfilling career with a commitment to our team members and a culture guided by uncompromising values and unwavering belief in doing what's right for the...


  • Le Perron, Normandie, United States Trinity Health Corporation Full time

    Job Summary:">We are seeking a dedicated and compassionate Nurse Assistant to join our team in the Medical Surgical Unit. As a Nurse Assistant, you will provide high-quality patient care and support the professional clinical staff in delivering exceptional patient outcomes.">About the Role:">This is a night shift position, working 12-hour shifts from 7pm to...


  • Le Perron, Normandie, United States UnityPoint Health Full time

    ">Clinical Nurse Role OverviewAt UnityPoint Health, we are seeking a skilled Clinical Nurse to join our team at the West Des Moines Internal Medicine Clinic.This full-time opportunity offers a competitive salary of $68,000 - $82,000 per year, depending on experience, and a $5,000 sign-on bonus for external candidates.Job Responsibilities:Provide high-quality...


  • Le Perron, Normandie, United States Fusion Medical Staffing Full time

    About the RoleFusion Medical Staffing is seeking a highly skilled Registered Nurse to join our team as a Telemedicine Nurse Specialist on our Medical/Surgical unit. This 13-week assignment will take place in West Des Moines, IA, and offers a competitive salary of $14,700-$16,900 per week*, depending on experience.Key Responsibilities:Provide high-quality...

  • Care Specialist

    3 days ago


    Le Perron, Normandie, United States Gentiva Health Services Full time

    About Gentiva Hospice">Gentiva Hospice is an industry leader in hospice, palliative, home health, and personal care services. We are committed to providing compassionate support to patients and their families during difficult times.Overview of the Position">We are seeking a skilled Care Specialist to join our team serving Panora and West Des Moines/Ames...


  • Le Perron, Normandie, United States Trinity Health Corporation Full time

    At Trinity Health Corporation, we are committed to providing exceptional care to our patients. As a Registered Nurse in our Med Surg Tele department, you will play a critical role in delivering high-quality nursing care to individuals of all ages.Job SummaryWe are seeking a skilled and compassionate Registered Nurse to join our team. The successful candidate...


  • Le Perron, Normandie, United States Trinity Health Corporation Full time

    We are seeking a skilled Intensive Care Unit Registered Nurse to join our team at Trinity Health Corporation. As an ICU RN, you will provide high-quality patient care and work collaboratively with a multidisciplinary team to ensure optimal patient outcomes.Job Summary:The ideal candidate will have 1 year of nursing experience, a current license as a...


  • Le Perron, Normandie, United States Trinity Health Corporation Full time

    Experience the difference at Trinity Health Corporation, a leading healthcare provider in the nation. We're seeking a talented Certified Nursing Assistant to join our team at MercyOne Central Iowa.About UsMercyOne Central Iowa is part of Trinity Health Corporation, one of the largest not-for-profit, Catholic healthcare systems in the country. Our Mission is...


  • Le Perron, Normandie, United States MercyOne West Des Moines Medical Center Full time

    Job OverviewMercyOne West Des Moines Medical Center is seeking a skilled Telemetry nurse to join their team.Salary and BenefitsThe estimated salary for this position is $2145.0 per week, offering competitive pay rates, a health/dental benefit package, license reimbursement, and the opportunity to earn extra cash by referring friends.Job ResponsibilitiesThe...

  • Nurse Practitioner

    7 days ago


    Le Perron, Normandie, United States Trinity Health Corporation Full time

    Company OverviewMercyOne Central Iowa is a leading healthcare provider in the Des Moines metro area and surrounding counties, with a commitment to personalized and radically convenient care.SalaryWe offer an estimated salary range of $62,000 - $95,000 per year, depending on experience.Job DescriptionAs a Registered Nurse RN Med Surg at Trinity Health...


  • Le Perron, Normandie, United States Trinity Health Corporation Full time

    Program OverviewWe are seeking a compassionate and dedicated Nursing Student to join our team as part of the RN Jumpstart Program. This exciting opportunity will provide you with the ideal chance to gain valuable experience while completing your nursing education.CompensationYou will receive a monthly stipend of $1,500, allowing you to focus on your studies...