Senior Relationship Banker

4 weeks ago


North Andover, Massachusetts, United States Pentucket Bank Full time
Job Overview

Pentucket Bank is seeking a highly skilled Senior Relationship Banker to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving business growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with our customers, understanding their financial needs and providing tailored solutions.
  • Meet and exceed sales targets, identifying opportunities to grow our customer base and increase revenue.
  • Operate effectively in a fast-paced banking environment, handling multiple tasks and priorities with ease.
  • Maintain accurate records and reports, ensuring compliance with banking regulations and procedures.
  • Collaborate with colleagues to achieve business objectives, sharing knowledge and best practices to drive success.
Requirements
  • Minimum of 3+ years of retail or customer service experience, preferably in a banking or financial services environment.
  • Proficiency in Microsoft applications, including Outlook, Word, and Excel.
  • Basic understanding of banking products and services, including deposits, loans, and investments.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work effectively in a team environment, with a focus on collaboration and customer satisfaction.
What We Offer

Pentucket Bank offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where all employees feel valued and supported.

If you are a motivated and customer-focused individual with a passion for banking, we encourage you to apply for this exciting opportunity.



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