Customer Service Liaison Representative
6 days ago
Job Summary
We are seeking a highly motivated and organized Customer Manager Associate to join our team at Acosta Group. The ideal candidate will be responsible for developing relationships with store managers and buyers to achieve sales objectives.
Key Responsibilities:
- Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.
- Sell incremental quantities for display and TPR based on OI programs through the distributors.
- Develop relationships with store managers and buyers through impeccable communication and follow through.
- Obtain distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
- Identify and correct voids.
- Merchandise manufacturers products to obtain best possible shelf placement.
- Attend retailer resets when requested.
- Complete audits and pricing surveys in stores as requested.
- Communicate competitive and market activity to management.
- Utilize supplied technology to report on results.
- Set and review performance against objectives with Sales Manager.
Requirements:
- Bachelor of Arts Degree or equivalent work experience.
- Sales experience, natural industry preferred.
- Strong interpersonal, organizational and sales skills with the ability to work effectively with team members, peers, management and external customer contacts.
- Home space to store samples that are readily accessible and securely stored.
- Basic Office (Outlook, Excel) functionality comprehension required and proficient in managing Outlook e-mail and calendar, as well as excel basic workbooks.
- Must have a valid driver's license, proof of current auto insurance and be able to drive a car for extended periods of time.
- Physically able to perform the essential functions of the job; crawl and/or climb, stand (up to 33%), frequently pull, bend and/or stop, kneel, push, walk (33-66%), continuously use hands and/or legs for repetitive motion, lift - up to 10 lbs. (sedentary level), 11-25 lbs. (light level), greater than 25 lbs. (medium work level) (up to 75%).
Salary Information
The estimated salary for this position is $55,000-$65,000 per year, depending on experience and qualifications. Benefits include medical, dental and vision insurance, company-paid life insurance, short-term and long-term disability, 401k program, and generous Paid Time Off (PTO) program.
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