Sales Manager
4 weeks ago
We are seeking a highly motivated and results-driven Sales Manager to join our team at Pure Barre. As a Sales Manager, you will be responsible for driving sales and service excellence for our luxury fitness brand. This is an exciting opportunity to interact with clients on a daily basis and create a supportive and meaningful community.
Responsibilities:- Provide exceptional customer service to existing members via face-to-face service, phone, text, and email.
- Ensure member retention and lead generation through grassroots marketing and networking.
- Lead generation by asking for referrals and training sales team to do the same.
- Organize and participate in networking/marketing community events.
- Contact prospects/leads to schedule barre class and enroll them in a membership.
- Perform front desk sales associate duties.
- Perform member retention tasks.
- Attend and lead Engage (intro or trial) classes.
- Drive and retain membership sales.
- Drive retail sales.
- Keep accurate inventory of retail.
- Order and display retail.
- Schedule monthly sales goals (membership & retail).
- Meet monthly sales goals (membership & retail).
- Ensure sales team meets daily/weekly/monthly goals.
- Attend weekly National Sales Calls.
- Attend sales training.
- Attend weekly/biweekly calls with Regional Sales Manager.
- Stay abreast of monthly studio promotions and assure sales team is aware and promoting.
- Become proficient at CRM/POS software to troubleshoot client account inquiries and possible sales opportunities.
- Run monthly reports.
- Manage sales staff schedule and fill in when necessary.
- Supervise sales staff.
- Train and role play with sales staff.
- Collect outstanding dues.
- Marketing & social media duties.
- Maintain cleanliness and organization of the studio.
- Enforce sales staff studio policies and procedures.
- Enforce policies and procedures relating to customers.
- Maintain organization of staff, cleanliness and organization of the studio.
- Ensure all forms, administrative supplies, and studio literature is stocked and visible.
- Execute operational duties such as: ordering supplies, order marketing material, aid with social media.
- Any other duties as assigned by manager/owner.
- 2+ years of fitness sales or relevant sales experience preferred.
- Confident in generating personal sales and training sales reps.
- Ability to manage and drive multiple revenue streams including memberships and retail.
- Previous management or supervisory experience required.
- Must have excellent communication and strong interpersonal skills in person and over the phone.
- Must be solution-based and results-oriented, competitive spirit.
- Ability to recognize areas of improvement and make changes using good judgment.
- An affinity and passion for fitness.
- Professional, punctual, reliable, and neat and organized.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients, and the general public.
- Proficiency with computers and studio software.
- Ability to work a flexible schedule with nights and weekend availability.
- $18/hr + plus + commission & bonus.
- Unlimited Pure Barre membership while employed (PBGT only).
- Employee Retail Discount.
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