Hotel Oregon Housekeeping Assistant Manager
2 weeks ago
This is a dynamic and challenging position that requires a strong leader to oversee the housekeeping department at McMenamins. As a Housekeeping Assistant Manager, you will be responsible for assisting the Hotel Manager in managing the daily operations of the housekeeping team.
Key Responsibilities- Supervise and Coordinate Housekeeping Staff: Ensure that all housekeeping staff are performing their duties efficiently and effectively.
- Assist with Scheduling and Payroll: Work closely with the Hotel Manager to schedule staff and manage payroll.
- Communicate with Housekeeping Staff: Keep housekeeping staff informed of any changes, errors, or events on the property.
- Solve Problems and Ensure Guest Satisfaction: Address any issues that may arise and ensure that guests have a positive experience.
- Inventory and Supply Management: Manage inventory and order supplies as needed.
- Training and Development: Provide training and support to housekeeping staff to ensure they have the skills and knowledge needed to perform their duties.
- Enforce Company Policies and Procedures: Ensure that all housekeeping staff are aware of and adhere to McMenamins' policies and procedures.
- Maintain Customer Relations: Provide excellent customer service and maintain positive relationships with guests.
- Hotel and Housekeeping Experience: Prior experience in a hotel or housekeeping environment is preferred.
- Customer Service Experience: Excellent customer service skills are essential.
- Supervisory Experience: Supervisory experience is preferred but not required.
- Computer Skills: Knowledge and comfort with computers is required.
- Communication and Interpersonal Skills: Ability to communicate effectively and work well with others.
- Flexibility and Adaptability: Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
- Provide Excellent Housekeeping Services: Ensure that all housekeeping services are provided to a high standard.
- Safely Perform Physical Tasks: Safely perform physical tasks, including lifting and carrying up to 50 lbs.
- Work in a Fast-Paced Environment: Work in a fast-paced environment and adapt to changing situations.
- Communicate Effectively: Communicate effectively with guests, staff, and management.
- Work as Part of a Team: Work collaboratively as part of a team to achieve common goals.
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