Hotel Oregon Housekeeping Assistant Manager

2 weeks ago


McMinnville, Oregon, United States McMenamins Full time
About the Role

This is a dynamic and challenging position that requires a strong leader to oversee the housekeeping department at McMenamins. As a Housekeeping Assistant Manager, you will be responsible for assisting the Hotel Manager in managing the daily operations of the housekeeping team.

Key Responsibilities
  • Supervise and Coordinate Housekeeping Staff: Ensure that all housekeeping staff are performing their duties efficiently and effectively.
  • Assist with Scheduling and Payroll: Work closely with the Hotel Manager to schedule staff and manage payroll.
  • Communicate with Housekeeping Staff: Keep housekeeping staff informed of any changes, errors, or events on the property.
  • Solve Problems and Ensure Guest Satisfaction: Address any issues that may arise and ensure that guests have a positive experience.
  • Inventory and Supply Management: Manage inventory and order supplies as needed.
  • Training and Development: Provide training and support to housekeeping staff to ensure they have the skills and knowledge needed to perform their duties.
  • Enforce Company Policies and Procedures: Ensure that all housekeeping staff are aware of and adhere to McMenamins' policies and procedures.
  • Maintain Customer Relations: Provide excellent customer service and maintain positive relationships with guests.
Requirements
  • Hotel and Housekeeping Experience: Prior experience in a hotel or housekeeping environment is preferred.
  • Customer Service Experience: Excellent customer service skills are essential.
  • Supervisory Experience: Supervisory experience is preferred but not required.
  • Computer Skills: Knowledge and comfort with computers is required.
  • Communication and Interpersonal Skills: Ability to communicate effectively and work well with others.
  • Flexibility and Adaptability: Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Essential Functions
  • Provide Excellent Housekeeping Services: Ensure that all housekeeping services are provided to a high standard.
  • Safely Perform Physical Tasks: Safely perform physical tasks, including lifting and carrying up to 50 lbs.
  • Work in a Fast-Paced Environment: Work in a fast-paced environment and adapt to changing situations.
  • Communicate Effectively: Communicate effectively with guests, staff, and management.
  • Work as Part of a Team: Work collaboratively as part of a team to achieve common goals.


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