Office Manager
1 month ago
As a key member of the Packard Culligan Water team, the Office Manager will play a pivotal role in driving the success of our dealership. This dynamic individual will lead a team of 15 Customer Service Representatives, fostering a supportive and team-oriented atmosphere where people love to work.
The ideal candidate will have 5+ years of direct management experience, with a proven track record of developing employees and driving customer satisfaction. Strong experience in a customer service capacity, excellent interpersonal skills, and effective verbal and written communication skills are essential for this role.
The Office Manager will be responsible for creating a thriving work environment, implementing a hands-on management strategy, and ensuring professional behavior and courtesy in interactions with customers, employees, and vendors. This role will also involve elevating customer satisfaction, growth, and retention, as well as providing and compiling data to make recommendations for improving customer service and enhancing customer retention.
What does the Office Manager role entail?
- Creating a positive and productive work environment
- Developing and implementing effective management strategies
- Ensuring customer satisfaction and retention
- Providing data-driven recommendations for improving customer service
- Overseeing the accuracy of financial reports and expense control
What perks does Culligan offer you?
- A competitive base salary with high incentive potential
- Unbelievable benefits, including zero-deductible medical plans, dental and vision coverage, a wellness program with incentives, 401K with employer match, tuition reimbursement, scholarship opportunities, paid time off, and paid holidays
- Career advancement through training and development
- Work-life balance, with Monday-Friday, normal business operating hours
- Continuous training and development, with corporate support in human resources, accounting, and compliance
What qualifications are we seeking?
- 5+ years of direct management experience
- Applied knowledge of accounting functions
- Strong experience in a customer service capacity
- Excellent interpersonal skills and effective verbal and written communication skills
Why Culligan of Bozeman?
We are a thriving dealership within the Packard Culligan franchise group, a family-owned and operated business for nearly 80 years, headquartered in Minnetonka, MN. Culligan stands as the industry leader in commercial and residential water treatment and filtration systems, delivering top-notch drinking water solutions to local customers.
Join us and become part of a team with unbelievable benefits. Celebrate your career journey with Culligan as we continue to thrive and make waves in the water industry.
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