Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Spa Associate at Hand & Stone Massage and Facial Spa in Georgetown. As a key member of our team, you will play a critical role in delivering exceptional customer experiences that drive loyalty and retention.
About the Role:
As a Spa Associate, you will be responsible for providing outstanding customer service, selling memberships, and promoting services to clients. You will work closely with our team to ensure seamless operations, maintain high standards of cleanliness, and contribute to a positive and professional work environment.
Key Responsibilities:
- Sell memberships and promote services to clients
- Provide exceptional customer service and build relationships with members and guests
- Maintain detailed knowledge of menu services and make recommendations to clients
- Work flexible hours, including evenings and weekends, to meet business demands
- Communicate effectively with clients, colleagues, and management to deliver results
- Uphold spa cleanliness standards and perform other duties as assigned
About Us:
Hand & Stone Massage and Facial Spa is a national franchise with over 500 locations across the US and Canada. We specialize in massage, facials, and hair removal services and offer competitive compensation packages, career advancement opportunities, and ongoing training. If you're passionate about delivering exceptional customer experiences and growing your skills in the spa industry, we'd love to hear from you
What We Offer:
- Competitive hourly wage plus commissions
- Career advancement opportunities, including management roles
- Ongoing training and development programs
- Flexible scheduling to accommodate busy lifestyles
- Employee discounts on products and services
- A positive and professional work environment
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