Wendy's Shift Manager

4 weeks ago


Fitchburg, Massachusetts, United States Petroleum Marketing Group, Inc. Full time

Job Summary: We are seeking a skilled Shift Supervisor to join our team at Davis Express Wendy's. As a Shift Supervisor, you will play a critical role in ensuring the success of our restaurant by providing exceptional customer service, leading a team of crew members, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Lead by Example: Inspire and motivate crew members to deliver outstanding customer service and achieve sales goals.
  • Customer Focus: Ensure that every guest has a positive experience by addressing their needs and concerns in a timely and professional manner.
  • Team Management: Supervise and train crew members to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Operational Excellence: Maintain a clean and safe work environment, ensure that all equipment is in good working order, and adhere to company policies and procedures.
  • Performance Management: Monitor and evaluate crew member performance, provide feedback and coaching, and take disciplinary action when necessary.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Previous Restaurant Experience: Preferred.
  • Excellent Communication and Leadership Skills: Essential.
  • Ability to Work in a Fast-Paced Environment: Required.

What We Offer:

  • Competitive Hourly Rate: Starting at $14 per hour.
  • Opportunities for Advancement: We offer a clear path for career advancement and professional growth.
  • Benefits Package: We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.

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