Audiovisual Operations Manager

1 month ago


Miami, Florida, United States Mills-James Inc Full time
AUDIOVISUAL MANAGER - MIAMI, FLORIDA

Mills James is a leading provider of audiovisual services for luxury hotels, convention centers, and Fortune 500 companies worldwide. Our mission is to deliver cutting-edge solutions and exceptional customer support.

Job Summary:

As the AV Operations Manager, you will oversee the day-to-day audiovisual operations at a prestigious hotel property in Miami, Florida. Your responsibilities will include managing AV setups for events, maintaining equipment, ensuring client satisfaction, and leading a team of AV professionals.

Key Responsibilities:

1. Operations Management:

• Supervise daily AV setup and breakdown for events and meetings.

• Perform routine maintenance on AV equipment and manage inventory.

• Ensure labor and equipment needs are met using internal or external resources.

2. Client and Vendor Relations:

• Build strong relationships with hotel clients, ensuring AV needs are met for all events.

• Provide on-site support to ensure smooth AV operations during meetings and conferences.

3. Team Leadership and Development:

• Lead, mentor, and develop an AV team to deliver high-quality service.

• Foster a collaborative and innovative work environment, focused on continuous improvement.

Qualifications:

• Bachelor's degree or equivalent combination of education and relevant experience in live events and hospitality AV.

• 3+ years of customer service and hospitality management experience.

• 2-3 years of hands-on experience with audiovisual setups in live event environments.

• Proficiency in Microsoft Office Suite and AV-related software.

Benefits:

Mills James offers a comprehensive benefits package for this full-time opportunity, including health & wellness, dental and vision care, 401(k), and Roth 401(k), with company match.



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