Operations Support Specialist
4 weeks ago
**Job Summary**
We are seeking a highly skilled Operations Support Specialist to join our team at the University of Rochester. This role will be responsible for providing exceptional customer service to our university community, responding to service requests, and resolving operational problems in a timely and efficient manner.
**Key Responsibilities**
- Respond to service requests and resolve operational problems in a timely and efficient manner.
- Provide exceptional customer service to our university community.
- Work closely with various departments to ensure seamless communication and collaboration.
- Manage and maintain accurate records of service requests and resolutions.
- Develop and implement process improvements to enhance operational efficiency.
**Requirements**
- High school diploma or equivalent required; post-secondary education preferred.
- Minimum one year of related work experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
**What We Offer**
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
**How to Apply**
Apply online at [insert link].
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