Senior Director of Partnerships and Business Development

4 weeks ago

New York, New York, United States Charlie Health Full time
About the Role

This is a rare opportunity to lead the go-to-market efforts for one of the fastest-growing startups in the healthcare industry. As a member of the Partnerships team, you will be granted an unparalleled level of responsibility, defining how we open new channels and markets. Your primary focus will be to identify, develop, and grow strategic partnerships within specific channels, including national providers, health systems, employers, education, digital health, government agencies, and other relevant sectors.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities
  • Identify and evaluate potential partnership opportunities by targeting specific channels, including employer, education, government agency, national providers, and other digital health companies.
  • Conduct market research, analyze industry trends, and assess competitive landscapes to identify strategic opportunities with potential partners.
  • Develop and execute a comprehensive prospecting strategy to generate new business opportunities through targeted channels, including cold outreach, referrals, email campaigns, and networking events.
  • Cultivate a deep understanding of the products and capabilities of both Charlie Health and potential partners to identify opportunities to create mutual value for both parties.
  • Project manage the partnership funnel, including scoping, contracting, and program design.
  • Partner with internal teams to ensure partnerships are properly implemented and processes/operations are set up to drive a successful partnership.
  • Serve as the primary point of contact between Charlie Health and partner organizations, ensuring ongoing needs are met and maintaining a client-centric focus.
  • Utilize CRM tools, such as Salesforce, to accurately track partnership activities, communication, and market data.
  • Establish key performance indicators (KPIs) to measure the success of partnership initiatives, track and analyze performance metrics to evaluate the effectiveness of partnerships, and identify areas for optimization and improvement.
  • Represent Charlie Health at industry conferences, trade shows, and relevant events to enhance visibility and network with potential partners.
  • Act as the in-house expert on relevant markets, providing insights and guidance to internal teams as needed.
Requirements
  • 10+ years of business development experience.
  • Expert in advising, presenting to, and persuading senior corporate personnel.
  • Demonstrated track record of top-tier performance in the development, maintenance, and growth of customer accounts in a B2B setting.
  • Experience measuring, analyzing, and being accountable to well-defined sales metrics/KPIs.
  • Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style.
  • Ability to energize, communicate, and build rapport at all levels within an organization.
  • Willingness to travel as required to establish and maintain business relationships.
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment.
  • Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies.
  • Work authorized in the United States and native or bilingual English proficiency.
  • Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes' commuting distance of the office.
Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The total target cash compensation for this role will be between $200,000 and $280,000 per year at the commencement of employment. However, pay will be determined on an individualized basis and will be impacted by location and number of years of experience. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

Our Values
  • Connection
    • Care deeply
      • We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
    • Inspire hope
      • We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
    • Congruence
      • Stay curious
        • We ask 'why' five times before we're satisfied with the answer. We don't stick to the status quo; we challenge our assumptions and remain humble.
      • Heed the evidence
        • Above all, we're results-oriented. When we find data that calls our original plan into question, we modify or pivot.
      • Commitment
        • Act with urgency
          • We work as swiftly as possible. The mental health crisis is relentless, and so are we.
        • Don't give up
          • Our clients don't give up and neither do we. Persistence is our superpower.

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