Senior Virtual Access Specialist

1 week ago


Orlando, Florida, United States AdventHealth Full time
About the Role

We are seeking a highly skilled Senior Virtual Access Specialist to join our team at AdventHealth. As a key member of our patient access department, you will play a critical role in ensuring seamless patient registration and access to our healthcare services.

Key Responsibilities
  • Ensure patients are appropriately registered for all service lines, performing eligibility verification, obtaining pre-cert and/or authorizations, making financial arrangements, requesting and receiving payments for services, and performing cashiering functions.
  • Maintain a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments.
  • Actively participate in extending exemplary service to both internal and external customers and accept responsibility in maintaining relationships that are equally respectful to all.
  • Provide PBX (switchboard) coverage and support as needed.
Requirements
  • One year of relevant healthcare experience.
  • One year of customer service experience.
  • Prior collections experience.
  • High School diploma or GED.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Benefits from Day One.
  • Paid Days Off from Day One.
  • Student Loan Repayment Program.
  • Career Development.
  • Whole Person Wellbeing Resources.
  • Mental Health Resources and Support.
  • Pet Insurance.
  • Debt-free Education.
About AdventHealth

AdventHealth is a place where you can thrive professionally and grow spiritually, by Extending the Healing Ministry of Christ. We are a purpose-minded team that values our employees and strives to create a positive work environment.



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