Restaurant Host/Hostess

5 days ago


Johnson City, Texas, United States Carter Hospitality Group Full time
Job Summary

Carter Creek Winery Resort & Spa is seeking a skilled and courteous Restaurant Host/Hostess to join our team. In this role, you will play a vital part in ensuring a seamless dining experience for our guests.

About the Role

As a Restaurant Host/Hostess, you will be responsible for coordinating dining room reservations and guest seating, managing the flow of service, and providing exceptional customer service.

Responsibilities
  • Coordinate seating and reservations of the dining room, monitoring efficiency and workflow
  • Answer phones promptly and professionally
  • Meet and greet guests with a smile, addressing them by name when possible
  • Escort guests to tables with menus and wine lists
  • Maintain knowledge of the Dining Room menu and specials
  • Manage waitlists, directing guests to waiting areas and informing them when their table is ready
  • Address guest complaints and concerns promptly and professionally, escalating issues to management as needed
  • Anticipate guests' needs at all times
  • Inspect and replace soiled menus and wine lists
Requirements

We are looking for someone with excellent communication skills, attention to detail, and the ability to work well under pressure. Previous restaurant experience is preferred, but not required.

Benefits
  • Tips and gratuities
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Flexible scheduling
  • Paid time off
  • Vision insurance

Please note that we offer competitive hourly wages starting at $12.00 per hour, with opportunities for tips and bonuses.

About Us

Carter Creek Winery Resort & Spa is a premier hospitality destination located in Johnson City, Texas. We offer a unique blend of Texas-style hospitality, fine wines, and luxurious amenities. If you are passionate about delivering exceptional customer experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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