Event Receptionist

3 weeks ago

Louisville, Kentucky, United States ASM Global Full time

Job Summary: We are seeking an Event Receptionist to provide excellent guest service during KFC Yum Center events. The ideal candidate will have exceptional interpersonal and telephone skills, with the ability to work in a fast-paced environment and multitask effectively.

Key Responsibilities:

  • Operate the KFC Yum Center's phone system to effectively respond to callers.
  • Maintain a professional demeanor to provide callers with address, directions, and other relevant venue/event information.
  • Transfer phone calls to direct callers to appropriate personnel.
  • Provide general clerical and administrative support to department managers as needed.
  • Serve as the point of contact during events and respond to guests' questions, comments, and complaints effectively and calmly.
  • Receive, sort, and route incoming mail and packages to ensure all deliveries are properly distributed.
  • Follow all operating policies and procedures to maintain company confidentiality.
  • Maintain the cleanliness of the general office area and workspace.

Requirements:

  • A minimum of 0-1 years of related work experience.
  • Ability to work in a fast-paced environment.
  • Exceptional interpersonal and telephone skills.
  • Ability to memorize, recollect, and quickly retrieve relevant information.
  • Excellent customer service skills when interacting with guests, vendors, and employees.
  • Ability to multitask.
  • Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Ability to work with limited supervision.

ASM Global is an Equal Opportunity/Affirmative Action employer, and we encourage Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Please ensure that you are applying through ASM's career site.

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