Customer Service Representative
4 weeks ago
At Planet Fitness, we're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is perfect for someone who is passionate about delivering exceptional customer service and creating a welcoming environment for our members.
Key Responsibilities- Customer Service: Provide top-notch customer service to members, prospective members, and guests, ensuring a positive and memorable experience.
- Front Desk Activities: Greet members and guests, answer phones, check members in, tour and sign up new members, and respond to member questions and concerns in a timely and professional manner.
- Club Cleanliness and Maintenance: Maintain a clean and organized front desk area and lobby, and perform regular facility cleaning and upkeep tasks.
- Customer Service Skills: Exceptional customer service skills, with the ability to interact in a positive and professional way with members and co-workers.
- Experience: Prior customer service experience preferred.
- Education: High School diploma/GED equivalent required.
- Physical Demands: Ability to walk and stand for prolonged periods, frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motions.
- Make a Difference: Contribute to changing people's lives every day by helping us create a healthier Planet.
- Benefits: Medical, dental, vision insurance, PTO, free Black Card membership, 401(k) and Roth retirement savings plans, and more.
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Customer Service Representative
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Salt Lake, Utah, United States Planet Fitness Full timeJob DescriptionAt Planet Fitness, we're seeking a highly motivated and customer-focused Member Services Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional experience in our Judgement Free Zone.Key...