Retail Leadership Professional
7 days ago
We are seeking a Retail Leadership Professional to join our team at Pursuit Collection. This role will play a key part in driving sales success, improving guest service, and increasing profitability.
Job SummaryThe Retail Leadership Professional will work closely with the Retail Operations Manager to effectively merchandise, train on guest service, and schedule teams to drive revenue and profitability. Key responsibilities include:
- Providing retail guidance and expertise to the retail team in daily operations
- Supporting the Seward Retail Team during the opening/closing of their location and helping with training of best practices in season
- Managing cash, time & attendance, loss prevention, revenue assurance, and opening/closing the store
- E nsuring a safe, clean, and attractive store layout and merchandising area
- Helping customers find the best products to suit their individual needs and ensuring efficient, courteous handling of guest requests and troubleshooting any IT issues that may arise
In addition to these responsibilities, the Retail Leadership Professional will also be responsible for:
- Driving sales success by implementing strategies to improve guest service, promote retail sales, and increase profitability
- Giving input to Operations Manager on merchandise ideas, guest requests, and product feedback
- Partnering with the Retail Operations Manager in Seward to understand upcoming product assortments and visual merchandising strategies for the season
- Providing and facilitating training on POS and merchandising to Kenai Fjords Tours Gift Shop
- Leading by example while promoting positive culture with staff within the retail department
- Educating customers on products and services
- Con tributing ideas within merchandising plan to drive high margin, average order value, and units per transaction
- Maintaining organized storage areas and ensuring all SKUs are represented on the sales floor
- Opening and/or closing the store as needed
- Ensuring completion of daily and weekly tasks for the gift shop and sales associates
- Maintaining retail stock inventories between the warehouse and KFT main building
- Responsible for marking down inventory when provided markdown guidance
- Work directly with accounting department to provide cash accountability
- Performing other duties as appropriate and as assigned
To be successful in this role, you will need:
- Excellent interpersonal skills and professional demeanor; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees, and outside business associates
- Excellent communication and customer service skills
- Ability to work independently with minimal supervision, as well as a team environment
- Strong organizational and follow-up skills and be detail oriented
- Ability to make decisions, solve problems, and exercise good judgment; ability to work under pressure and prioritize workload
- Ability to accurately use industry-standard computer software and learn inventory systems software
- Ability to work extended hours and weekends as needed
- Ability to quickly and thoroughly learn products and services specific to the Company and quickly learn the Company's policies, procedures, and employee programs
- High degree of sensitivity regarding confidential information
A minimum qualification for this role is a High School Diploma or equivalent combination of experience and training that provides the required skills, knowledge, and abilities. You should also have:
- 2 years' experience in retail inventory and sales
- Supervisor experience required
- A valid driver's license and a clean driving record
You will also need to be able to:
- Walk, sit, and stand on hard surfaces for extended periods of time
- Kneel, crawl, bend, and twist at the waist on an occasional basis
- Reach at, above, and below shoulder height with regular frequency
- Push, pull, carry, and lift objects weighing up to 50 pounds on a regular basis, and greater weights on an occasional basis
- Maintain balance on unsteady or uneven surfaces, ladders, and to negotiate stairs on an occasional basis
- Possess sufficient fine and gross motor skills to operate computers and other equipment as required
We are a dynamic and growing company that values diversity and inclusivity. We believe in creating an environment where everyone can thrive and succeed. Our benefits package includes:
- Competitive salary: $23.00 per hour
- Opportunities for professional growth and development
- A collaborative and supportive team environment
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) retirement plan with company match
- Paid time off and holidays
- Access to ongoing training and education opportunities
If you are a motivated and enthusiastic individual who is passionate about retail leadership, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us via email. We thank all applicants for their interest; however, only those selected for further consideration will be contacted.
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