Homelessness Support Coordinator

1 month ago


Waverly, Iowa, United States Friends of the Family Full time

At Friends of the Family, we foster a culture of inclusivity, valuing diversity and the unique skills and experiences of each employee and volunteer. We strive to create an environment where everyone feels welcome and has the opportunity to thrive. We are seeking a dedicated professional to join our team and contribute to our mission of providing safe shelter, confidential services, and housing assistance to individuals in crisis due to homelessness, domestic violence, sexual assault, and human trafficking.

Key Responsibilities:
  • Provide case management to households experiencing homelessness in our service areas, including Northeast Iowa, North Central Iowa, and Black Hawk, Tama, and Grundy counties.
  • Assist clients in finding and securing safe and affordable housing, and provide support in building life skills, trauma-informed care, and victim advocacy services.
  • Develop and maintain partnerships with landlords, housing programs, and community organizations to ensure access to housing resources.
  • Apply knowledge of landlord-tenant rights and responsibilities to educate participants on their rights and responsibilities.
  • Support the efforts of direct programming in navigating housing options and resources for those affected by homelessness.
  • Comply with data tracking and documentation requirements.
  • Represent FOF at community and program development meetings as assigned.
Requirements:
  • People First: Everyone matters, and you regard people's well-being and success as a priority.
  • Drive Change: We learn to adapt to change and encourage it to drive growth and improvement.
  • Equity and Inclusion: Believe that diversity makes us stronger and enjoy working with people from different backgrounds.
  • Emotional Intelligence: Understand and manage your own emotions and those of others.
  • Grit: Maintain determination and motivation despite challenges and setbacks.
  • Understand and align with the Housing First Model, Trauma-Informed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter philosophies.
  • Believe in our 10-year vision: Everyone has a home.
  • Believe in our mission: To provide safe shelter, confidential services, and housing assistance to individuals in crisis.
  • Understand the 6 components of the Entrepreneurial Operating System (EOS).


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