Shift Manager
3 weeks ago
As a Shift Leader at Potbelly Sandwich Shop, you will be responsible for leading and managing a team of associates to deliver exceptional customer service and product quality. You will be the face of our brand, ensuring that every customer has a positive experience in our restaurant.
Key Responsibilities:
- Lead a team of associates to execute outstanding product quality and customer service.
- Manage and develop associates to achieve sales and cost control goals.
- Ensure compliance with health and safety standards for food, cleanliness, and safety.
- Restock food line, chips, and cooler.
- Clean tables, counters, floors, bathrooms, kitchen, and utensils.
- Operate cash register and handle cash handling procedures.
- Effectively handle customer complaints and issues.
Requirements:
- At least 18 years old.
- Ability to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
- Ability to handle the heat of the kitchen - knife skills are a plus.
- Illinois Applicants: Food safety certification required within 30 days of employment.
What We Offer:
- Medical, Dental & Vision Insurance.
- Domestic Partnership Benefits.
- Retirement Savings 401(k) with company match.
- Employee Assistance Program.
- Flexible Work Schedule.
- Career growth opportunities.
Why Work at Potbelly Sandwich Shop:
We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.
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