Insurance Customer Service Expert
7 days ago
We are seeking a dedicated and customer-focused Insurance Customer Service Expert to join our dynamic team at Marclef Agency.
This role is perfect for individuals who excel in customer interaction, possess a strong understanding of insurance products and services, and have excellent communication skills.
Estimated Salary: $45,000 - $65,000 per year, based on industry standards and location.
Benefits:
Hourly Base Salary + Commission + Bonus Opportunities
Career Growth Opportunities
Mon-Fri Schedule
Evenings Off
Office Snacks & Coffee
Paid Holidays
Key Responsibilities:
- Provide accurate information about insurance products and services to customers.
- Process policy changes, claims, and other requests with attention to detail and efficiency.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Maintain up-to-date knowledge of insurance products, industry trends, and company policies.
- Collaborate with team members to ensure a seamless customer experience.
Requirements:
- Must hold, or attain, a valid state insurance license (Property & Casualty).
- Prior experience in customer service, preferably in an insurance setting.
- Strong verbal and written communication skills.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
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