Customer Experience Ambassador
4 weeks ago
Smashburger - Job Description
As a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests. Key responsibilities include:
- Providing Gold Standard service to every guest
- Being knowledgeable about our menu and making recommendations to guests
- Processing POS transactions accurately and following cash handling procedures
- Personalizing food delivery to meet the needs of each guest
- Visiting tables after food delivery to ensure guests have everything they need
- Maintaining a clean and organized restaurant environment
What We Offer
At Smashburger, we are committed to providing a positive and supportive work environment. As a Guest Service Expert, you will have the opportunity to develop your skills and advance your career in a dynamic and fast-paced industry.
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