Hospice Billing Manager
3 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Hospice Billing Manager to join our team at Hospice of Michigan. The successful candidate will be responsible for ensuring all billing and patient financial services functions are completed timely and in accordance with regulatory requirements.
Key Responsibilities:
- Ensure the organization's billing functions are administered appropriately throughout the organization.
- Monitor Accounts Receivable trends and metrics to ensure timely and accurate collections.
- Establish effective relationships with facility partners to ensure good communication and timely reporting and payments.
- Proactively work with service operations and marketing staff to promote strong vendor and payer relationships.
- Develop and maintain training materials on insurance matters for orientation and current staff education.
- Build and maintain an acceptable Electronic Palliative Physician Billing product.
- Assess, lead, and participate in a culture of excellence and innovation at the employee, departmental, and organizational levels.
- Supervise the assigned PFS staff to ensure the PFS support functions are performed timely and in accordance with all rules and regulations.
- Maintain oversight for recruitment and retention efforts consistent with the organization's vision, mission, and values.
- Maintain oversight of all allocated resources, including time, expenses, supplies, and labor.
- Maintain payer contracts to maximize revenue, service, and quality.
- Serve as a resource to ensure that the contracting, compliance, and reimbursement functions are all effective and fully integrated.
- Advises/assists with strategy development related to the Strategic Plan and Operating Plan.
- Directs the development of policies and procedures that promote effective and efficient operations.
Requirements:
- Billing/Coding certification or bachelor's degree in business or health-related field preferred.
- Minimum of five (5) years of related experience in a healthcare billing position, including management of staff and excellent supervisory skills.
- Extensive experience working in an electronic medical/health record system.
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources required.
- Must be able to read, write, and speak English, and effectively communicate both orally and in writing with both internal and external audiences.
- Must have experience in process improvement initiatives, be able to identify opportunities for improved efficiency, negotiations, financial management, compliance, and team leadership.
- Experience in leading and providing support to diverse groups.
- Excellent interpersonal skills, sound judgment, effective organizational, prioritization, and follow-through skills, attention to detail, tact, dependability, emotional intelligence, and ability to maintain confidentiality.
- Reliable transportation to be able to travel and maintain the rigors of a busy schedule required.
- Must be eligible to work in the United States.
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