Customer Service Representative
1 day ago
Buffalo Wild Wings Overview
We are seeking a highly motivated and friendly Customer Service Representative to join our team. As a key member of our staff, you will be the first point of contact for our Guests, providing exceptional customer service and ensuring a memorable experience.
Salary Range
The estimated annual salary for this position is $30,000 - $40,000, depending on location and experience.
Job Responsibilities
- Represent Buffalo Wild Wings Brand with energy and enthusiasm, managing takeout orders and Point of Sale System entries.
- Greet sports fans warmly, making a great first impression with each Guest.
- Multi-task to serve Guests, from Little League teams to takeout orders and payments.
Required Skills and Qualifications
- Provide a friendly welcome and timely seating.
- Participate in Mystery Shop, GEM, and BARS programs.
- Follow proper phone etiquette and answer phones according to company specifications.
- Bus tables, deliver food, and follow FIFO guidelines.
- Respond to customer complaints and know when to involve a manager.
- Maintain a clean and orderly cashier area and practice proper safety and sanitation.
- Thank Guests, solicit feedback, and express hope for return visits.
Benefits
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A fun and dynamic work environment.
Others
Please note that all employees are required to wear a uniform and maintain a clean and neat appearance at all times.
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