Technical Support Specialist

2 days ago


New Orleans, Louisiana, United States TEKsystems Full time

Are you looking for a challenging and rewarding career in technical support?

We are seeking a highly motivated and detail-oriented individual to join our team as a Technical Support Specialist at TEKsystems.

About the Role:

This is an entry-level position that requires little to no prior IT experience, but we do require a positive attitude, a willingness to learn, and a strong desire to take on responsibility.

You will be working with clients to troubleshoot issues, resolve problems, and provide top-notch customer service.

What You'll Need:

  • A Security+ certification (if not already obtained, it must be secured within 120 days of being hired)
  • TS/SCI clearance with CI Poly (within the last 5 years) or be willing to obtain one through our company sponsorship
  • An open and flexible schedule to accommodate various shifts

Top Skills:

  • A positive attitude and strong communication skills
  • The ability to work independently and as part of a team
  • A driven and self-motivated mindset

Benefits:

We offer a competitive salary range of $45,000-$55,000 per year, depending on location and experience. In addition, you will receive comprehensive benefits, including medical, dental, and vision coverage, as well as a 401(k) retirement plan with company match.

Location:

This role can be performed remotely, with occasional on-site visits required. We have locations across the country, so there may be opportunities for relocation based on business needs.

How to Apply:

If you're passionate about delivering exceptional customer service and resolving technical issues, we want to hear from you Please submit your resume and a cover letter outlining your qualifications and experience.



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