Care Coordinator

1 week ago


Chicago, Illinois, United States Skills for Chicagoland's Future Full time
About the Role

The Care Coordinator will be responsible for coordinating patient flow through timely and accurate dispatch. This involves managing patient placement requests and assignments of environmental services personnel, resolving problems related to patient, visitor, staff, or employee complaints associated with departmental issues, and ensuring staff availability.

Key Responsibilities
  • Effective coordination and monitoring of patient flow
  • Patient placement request management and assignment of personnel
  • Problem resolution related to departmental issues
  • Staff availability management
Requirements
  • Healthcare or call center experience required
  • Excellent customer service, telephone etiquette, and listening skills
  • Maintains professionalism at all times
  • Flexible schedule and willingness to work weekends if needed
  • 2:00PM - 11:30PM availability required
  • Basic knowledge of medical terminology and experience with Epic Software preferred
About the Company

Skills for Chicagoland's Future is a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily. We work with local and global companies to bring opportunities to neighborhoods and municipalities throughout the Chicagoland area.

Location

Chicago

Benefits

Dental; Employee Assistance; Life Insurance; Long Term Disability; Medical; Paid Training/Personal Development; Retirement/401K; Short Term Disability; Sick; Tuition Reimbursement; Vacation; Vision

Pay Rate

$18.04 per hour



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