Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused individual to join our Customer Relations team as a Cashier & Customer Service Associate. In this role, you will be responsible for providing an exceptional customer experience, ensuring a positive final touchpoint during the IKEA shopping experience.
Key Responsibilities- Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
- Provide an efficient and accurate checkout experience in various areas of the store
- Offer additional products and services such as home delivery, credit card, and IKEA Family card
- Resolve customer concerns independently to meet their unique needs and expectations
- Provide friendly, safe, and efficient car loading and unloading services
At IKEA, we are passionate about people and committed to creating a positive and joyful experience for all IKEA visitors and customers. Our Customer Relations team is dedicated to building and retaining long-lasting relationships with new and existing customers in a multichannel retail environment.
What We Offer- Generous paid time off, holiday, and sick time
- WiselyPay - get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- 1 year sales or customer service experience preferred
- High School Diploma or equivalent
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