Enterprise IT Systems Manager

4 weeks ago


Boston, Massachusetts, United States Infracore Full time
Enterprise IT Systems Manager

About the Role:
Infracore is seeking an experienced Enterprise IT Systems Manager to join our team of elite IT professionals. As a key member of our IT department, you will be responsible for managing and administering our clients' IT infrastructure, including Microsoft 365, Windows Server, Active Directory, networking, cloud platforms, and cybersecurity programs.

Responsibilities:
Manage and administer client's IT infrastructure, including Microsoft 365, Windows Server, Active Directory, networking, cloud platforms, and cybersecurity programs.
Serve as the highest escalation point-person for IT challenges, troubleshooting and resolving issues in support of desktop support and IT specialists.
Help architect and deploy Enterprise projects for storage, network, data back-up, end-point management, and mobile device management, while proposing new enhancements and driving solutions using a cloud-first approach.
Execute the systems maintenance plan, ensuring repeated tasks such as monitoring backups, patching systems, and performing test restores are being handled, while looking for ways to automate and simplify where possible.
Champion best practices for cybersecurity, ensuring best practices including MFA, least-privilege access, and Conditional Access are being followed.
Assist in the technical development of team members by helping to onboard new hires and sharing technical knowledge.
Support leadership with the IT Budget and IT Strategy for the following year by researching trends, identifying technical requirements and dependencies, and replacing and upgrading existing systems.

Requirements:
High school diploma or general education degree (GED); or equivalent combination of education, certifications, and experience.
5+ years of related work experience deploying and managing enterprise IT systems.
Detailed understanding of Active Directory, Windows Server technologies, and Microsoft 365 product ecosystem.
Cybersecurity measures and best practices, including multi-factor authentication, endpoint protection, SSL certificates, encryption, and public key infrastructure (PKI).
Managing AWS and/or Azure, including designing and implementing redundant, scalable infrastructures, and performing premise-to-cloud/cloud-to-cloud migrations.
TCP/IP networking, including the ability to capture and analyze packet data for troubleshooting purposes.
Design complex and redundant networks with multiple sites, locations, subnets, WAN, and VPN technologies.
Working knowledge with at least one scripting language (PowerShell preferred).
Setting up physical servers, including RAID configuration, firmware updates, OS/Hypervisor installation, and rack/stack operations.
SAN and Storage platforms, including disk and SSD types, RAID types, connectivity options, data replication, LUN creation, and masking.
Enterprise backup software, including performing backups and restores.
Managing virtualization solutions (VMWare, Hyper-V).
Managing and implementing endpoint imaging solutions using tools such as WDS, Ghost, Acronis, System Center, including remote imaging solutions.
Performing network audits.

Company Benefits and Perks:
Work-Life Balance
Competitive Salary
Certification path and reimbursement
Medical, Dental, Vision
Employer-paid Life & Long-Term Disability Insurance
401(k) matching
Paid time off and holiday pay
Cell phone reimbursement
Employee Assistance Program
Professional development & coaching
Employee-led technical training
Social events

Infracore is an equal opportunity employer.

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