Fitness Club Representative

3 weeks ago


Wilmington, North Carolina, United States Crunch Fitness Full time

Job Summary: We are seeking a highly motivated and enthusiastic individual to join our team as a Member Services Representative at Crunch Fitness. As a key member of our team, you will be responsible for providing exceptional customer service, promoting membership sales, and ensuring a positive experience for our members.

Key Responsibilities:

  • Provide exceptional customer service to members and guests
  • Promote membership sales and retention
  • Check in members and guests in accordance with company procedures
  • Facilitate messages on club software
  • Answer phones in a courteous and professional manner
  • Communicate special events to members and guests
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management

Requirements:

  • Fluent in English
  • Proficient reading and writing skills
  • Computer skills
  • Strong customer service skills

About Crunch Fitness: Crunch Fitness is a gym that believes in making serious exercise fun by fusing fitness and entertainment. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight rooms, full-service locker rooms with showers, tanning booths, HydroMassage beds, and an extensive schedule of Crunch's signature classes.



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