Customer Service Representative

7 days ago


Terre Haute, Indiana, United States State Farm Insurance Full time

Customer Service Role at State Farm Insurance

As a Customer Service Representative at State Farm Insurance, you will provide accurate and timely information to customers, process policy changes and updates, handle customer inquiries and claims, and collaborate with team members to ensure customer satisfaction. Key responsibilities include maintaining customer records, providing exceptional customer service, and staying up-to-date with insurance products and industry trends. You will be required to follow company policies and procedures to ensure compliance with regulations and guidelines, and meet or exceed performance goals and targets. Continuous improvement of knowledge and skills through training and development opportunities is also essential.



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