Avaya Solutions Engineer

1 week ago


Jacksonville, Florida, United States INSPYR Solutions Full time
Job Description:

Job Title: Avaya Solutions Engineer

Job Summary:

We are seeking a highly skilled Avaya Solutions Engineer to join our team at INSPYR Solutions. As an Avaya Solutions Engineer, you will be responsible for providing 8x5 support for one of our customers located in the Jacksonville Florida area.

Key Responsibilities:

  • Provide technical support for Avaya Aura voice and messaging solutions
  • Work with Avaya call distribution applications and understand the Avaya Call Management System application
  • Experience with networking and Switches and/or Routers is a plus
  • Avaya Credentials in Core Communications is expected
  • Progress to secure additional Avaya Credentials is required
  • Provide Avaya knowledge to the customer when requested
  • Giving technology counsel as the customer continues to make choices about evolving their voice solutions

Requirements:

  • Active ACIS Cert
  • Active ACSS Cert
  • Ability to successfully support and juggle priorities
  • Ability to multitask, prioritize and work under pressure
  • Must have excellent verbal and written communication skills
  • Proficient in Windows operating system and associated software
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Professional appearance
  • Excellent attendance and demonstrated history of being on time
  • Ability to adapt and willingness to learn new things
  • Ability to establish effective working relationships with members of the team and customer staff

Education and Experience:

  • At least 4 years working full-time in current Avaya Aura solutions (Release 8 and newer)
  • Release 10 experience is highly desired

About INSPYR Solutions:

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. We strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions.



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