Front Desk Supervisor
1 day ago
We are seeking a friendly and organized individual to join our physical therapy office as a Front Desk Coordinator.
In this role, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a smooth workflow.
- Greet patients and visitors warmly and assist with check-in and check-out procedures.
- Schedule and confirm patient appointments, ensuring optimal use of the clinic's schedule.
- Answer and direct phone calls, responding to inquiries about services, insurance, and scheduling.
- Verify patient insurance and assist with collecting co-pays or payments.
- Maintain accurate patient records and update information in the clinic's database.
- Ensure the waiting area and front desk are clean, organized, and well-stocked with materials.
- Coordinate with therapists and staff to ensure smooth workflow and communication.
- Handle administrative tasks such as filing, faxing, and scanning documents.
Responsibilities:
- Provide exceptional customer service to patients and visitors.
- Manage administrative tasks, including scheduling, billing, and record-keeping.
- Coordinate with therapists and staff to ensure smooth workflow and communication.
- Maintain accurate and up-to-date patient records.
- Assist with collections and verify patient insurance.
We offer a competitive salary range of $45,000 - $55,000 per year, depending on location and experience.
In addition to a competitive salary, we also offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
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