Airport Restaurant Operations Manager

1 week ago


Oakland, California, United States SSP Full time

At SSP America, we are seeking an experienced and dynamic Airport Restaurant Operations Manager to join our team at Forge Pizza in Oakland International Airport. This is a full-time, hourly, non-exempt position with a competitive salary of $72,000 per year.

About the Role:

  • Oversee the Front and Back of House operations to ensure seamless service delivery and high-quality food products.
  • Maintain a safe and healthy work environment by enforcing company policies, state health, and sanitation regulations.
  • Lead and develop a team of dedicated Food Travel Experts through effective communication, coaching, and performance management.
  • Manage inventory, display standards, and signage to drive sales and customer engagement.
  • Assist in sales performance monitoring and budget analysis to optimize profitability.
  • Address and escalate routine issues as needed to ensure efficient operation.

Requirements:

  • High School Diploma or equivalent; Associate's degree or relevant coursework preferred.
  • 2+ years of experience in restaurant/food service management.
  • Full-service restaurant management experience with bar knowledge, proficiency in MS Office and POS systems, and strong organizational abilities.
  • Strong communication skills, ability to work with executives and diverse teams, and a proven track record in conflict resolution.

Benefits:

  • Comprehensive benefits package including Health, Dental, Vision, Life Insurance, Paid Time Off, 401K with company match, and Employee Assistance Program.
  • Career growth opportunities in a dynamic and fast-paced airport setting.

Diversity and Inclusion:

We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.



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