Durable Medical Equipment Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Manager of Durable Medical Equipment to lead our operations in Grove, Oklahoma. As a key member of our team, you will be responsible for providing strategic leadership and direction to our DME companies, ensuring financial, clinical, customer satisfaction, and quality improvement goals are met.
Key Responsibilities- Provide leadership and oversight of Regional and Metro DME services
- Ensure department staff are managed effectively, including hiring, scheduling, training, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed
- Ensure consistent training, policies and procedures, and processes across the three DME companies
- Support the development and implementation of clinical protocols and quality improvement initiatives aimed at improving patient outcomes
- Utilize knowledge of reimbursement and billing to maximize revenues and identify and implement new revenue opportunities and minimize outstanding AR
- Evaluate current software and hardware systems and processes to ensure productivity and oversee the design and implementation of new systems or processes
- Develop, implement, and evaluate multiple service line strategies to enhance revenues and customer satisfaction
- Evaluate current vendors to ensure that service, cost efficiency, contract provisions, and develop progressive changes to meet business needs
- Develop and successfully achieve departmental business plans and fiscal management strategies as well as making operational changes
- 10 years of management level responsibility
- 4 years of experience in either a business related field or former pharmacy or DME owner or manager
- Must be able to communicate effectively in English
- Must have a current Oklahoma State Drivers License and a driving record which is acceptable to our insurance carrier
INTEGRIS Health is a not-for-profit health system that provides exceptional care to those who have entrusted us with their healthcare needs. We are committed to partnering with people to live healthier lives and offer a range of benefits, including increased compensation plans and recently enhanced benefits package for all eligible caregivers.
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