Assistant Manager in Training Alternative

5 days ago


Omaha, Nebraska, United States Westlake Hardware, Inc. Full time

About Us

">

Ace Retail Holdings is a leading hardware retailer in the United States, operating over 220 neighborhood stores across the country. Our company has been in operation for over a century and prides itself on providing exceptional customer service and community support.

General Job Summary">

The Assistant Manager, Merchandising in Training role is responsible for training and developing in-store operations to prepare the individual for promotion into an Assistant Manager position within an assigned store.

Key Responsibilities:">
  • ">
  • Customer Service">
    • ">
    • Provide positive representation of Westlake Ace Hardware to customers.">
    • Greet customers entering and throughout the store, thanking them when finished and when they are leaving.">
    • Handle customer complaints professionally.">
    • Maintain excellent product knowledge and knowledge of store layout and product locations.">
    ">
  • Store Operations">
    • ">
    • Ensure a safe and professional work environment for all associates.">
    • Supervise general store operations, including opening and closing procedures.">
    • Assist with implementing Store Support Center programs and new Standard Operating Procedures.">
    • Oversee Loss Prevention, Safety, and Internal Audits.">
    • Collaborate with the General Manager and Assistant Manager - Operations on store management.">
    • Participate in weekly management staff meetings.">
    • Communicate issues to the appropriate department with General Manager approval.">
    • Assist with special projects within the district as set forth by the District Manager.">
    • Ensure daily maintenance, orderliness, and cleanliness of sales floor, stock room, and outdoor merchandise areas.">
    • Oversee cashiering functions, including training, maintenance, audits, and reports.">
    • Manage preventative maintenance and repairs to protect physical assets.">
    ">
  • Inventory and Merchandising">
    • ">
    • Ensure safe and efficient forklift operations and receiving procedures.">
    • Oversee receiving, checking in, and stocking of merchandise, adhering to best practices and Standard Operating Procedures.">
    • Maintain optimal back stock levels.">
    • Manage ordering and maintaining desirable product inventory levels for store profitability.">
    • Oversee merchandise resets throughout the store.">
    • Ensure accurate and current signage in the store.">
    • Presentation of clean and orderly sales floor, including end caps and promotional merchandising.">
    ">
  • Hiring and Training of Associates">
    • ">
    • Assist in training of all associates.">
    • Assist in hiring, training, scheduling, reviewing, rewarding, and coaching Sales Associates and Department Specialists with General Manager approval.">
    ">
  • Leadership">
    • ">
    • Manage store operations in the absence of the General Manager.">
    • Participate in store meetings.">
    • Communicate merchandising, cost control, or sales ideas to the General Manager for follow-up.">
    ">

We offer a competitive salary of $55,000 per year, depending on experience, plus opportunities for growth and development within our organization.



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