Real Estate Director of Client Success Management

7 days ago


Austin, Texas, United States Adam Hergenrother Companies Full time

Are you a client-focused professional looking for a challenging leadership role in real estate?

We are seeking a talented Director of Success Management to join our team at Adam Hergenrother Companies. In this position, you will have the opportunity to consult with and pour into our real estate teams on a regular basis, and eventually lead our Client Success Managers.

This is an excellent opportunity for someone who is learning-based, growth-minded, and passionate about driving success in their clients.

Daily Priorities:

  • Help our real estate team clients achieve their desired outcomes through our platform of services.
  • Monitor clients' progress towards goals and proactively engage with clients in need of assistance.
  • Gather feedback, relay client insights and needs to operations and integrations teams, and advocate for enhancements or improvements based on client feedback.
  • Understand all facets of the Livian platform, tech stack, and value proposition, and be able to articulate it and answer questions on it.
  • Analyze clients' business operations and drive adoption of all Livian tools and playbooks.
  • Build and maintain relationships with clients, becoming their go-to for information, consulting support, and problem-solving.
  • Empathize with client needs and maintain high client satisfaction.
  • Identify potential risks or challenges that may impact client satisfaction or retention.
  • Help hire, train, and lead other success managers across the country.

About This Opportunity:

  • A competitive salary range of $$55,000 to $80,000, plus bonus.
  • Health, vision, and dental benefits, short- and long-term disability, PTO, 401K with 6% match.
  • The chance to work in a fast-paced environment and be part of a dynamic team.

Requirements:

  • Experience in a client service role in real estate or a related industry.
  • Excellent attention to detail.
  • Thorough and rapid communication and follow-up skills.
  • A strong sense of empathy and a genuine desire to help clients succeed.
  • A passion for building effective relationships and driving growth with clients.
  • Technical savvy and excel in learning new products and tools quickly.
  • Strong organizational skills with the ability to prioritize and manage time efficiently between multiple teams and projects.
  • Abundant energy with a desire to work in a fast-paced environment.
  • A bachelor's degree and 3+ years in account management or a client success role.


  • Austin, Texas, United States Sterling & Associates Real Estate Full time

    Company OverviewSterling Associates Real Estate is a dynamic real estate firm dedicated to helping driven professionals like you thrive in the industry. With our cutting-edge approach and supportive team environment, we're committed to empowering agents with the tools and resources they need to succeed.We don't just adapt to the market – we lead it...


  • Austin, Texas, United States Michael Page Full time

    A highly entrepreneurial investment firm in Austin, Texas, seeks an Associate / Asset Manager to support their commercial real estate platform. The ideal candidate can be based anywhere in TX.Key Responsibilities:Develop and execute strategies for a value-add commercial real estate portfolioAnalyze financial statements, research variances, and prepare client...


  • Austin, Texas, United States LHH Recruitment Solutions Full time

    About the RoleLHH Recruitment Solutions is seeking an experienced Commercial Real Estate Paralegal to support our Real Estate team.This role involves assisting with all aspects of commercial real estate deals, from acquisition and development to leasing and financing. The successful candidate will provide essential support in drafting and reviewing legal...


  • Austin, Texas, United States Colliers International Full time

    **Job Summary**Join Colliers International as a Commercial Real Estate Coordinator and play a pivotal role in supporting our sales team's success. This exciting opportunity offers the chance to leverage your exceptional organizational skills, creative talents, and passion for commercial real estate to drive business growth.**Responsibilities &...


  • Austin, Texas, United States Ownwell Full time

    Democratizing Access to Real Estate ExpertiseWe are looking for a seasoned product leader to pioneer our product expansion and drive growth in the real estate industry. As Director of Product, you will be responsible for managing the product team and the consumer roadmap, partnering with leadership on strategy, technical capability, customer insights, market...


  • Austin, Texas, United States HR Talent Partners Full time

    At HR Talent Partners, we are seeking a skilled mid-level associate attorney to join our thriving Real Estate Development & Investments Practice Group. This growth position offers a clear path toward advancement in the firm, with opportunities to work on acquisition, development, and mixed-use projects nationwide.We require candidates with experience in real...


  • Austin, Texas, United States Michael Page Full time

    Michael Page is partnering with a respected real estate investment firm in the Austin area to find an experienced Commercial Real Estate Portfolio Manager.A forward-thinking investment firm specializing in value-added and opportunistic real estate investments across various commercial asset types, seeks a skilled professional to lead their commercial real...


  • Austin, Texas, United States Crescent City Recruitment Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Paralegal/Legal Assistant to join our team at Crescent City Recruitment Group. The successful candidate will assist with land development entitlements processes, including zoning, platting, permitting, economic development, land use planning, due diligence review, and title and survey...


  • Austin, Texas, United States Austin Manage LLC Full time

    We are a dynamic and growing real estate firm dedicated to helping buyers, sellers, and tenants navigate the Texas real estate market. Our team is passionate about real estate, and we are looking for individuals who share that passion and are eager to grow in their careers.Job SummaryThis Inside Sales Agent role offers an excellent opportunity to join our...


  • Austin, Texas, United States Evergen Equity LLC Full time

    About the RoleWe are seeking an experienced Commercial Real Estate Investment Manager to join our team at Evergen Equity LLC. As a key member of our investment management group, you will play a critical role in overseeing our real estate investments and maximizing their value.This is an excellent opportunity for a skilled professional to work with a dynamic...


  • Austin, Texas, United States Smooth Closing Full time

    Smooth ClosingThis is an in-office position located in South Austin. We are a high-performance real estate team looking for a full-time specialist to hunt, prepare, and close deals. The ideal candidate has a history of exceeding goals and is detail-oriented.**Job Overview:**We value talented professionals who seek growth, recognition, and a positive...


  • Austin, Texas, United States ConsultENERGY Full time

    About ConsultENERGYWe are a leading renewable energy company dedicated to harnessing the power of the sun and wind to create a sustainable future. Our team of experts is passionate about delivering innovative solutions that meet the evolving needs of our clients.Job Title: Renewable Energy Real Estate AttorneySalary Range: $120,000 - $180,000 per yearJob...


  • Austin, Texas, United States Michael Page Full time

    Michael Page has partnered with a respected real estate investment firm in the Austin area to find an Associate / Asset Manager for their commercial real estate platform. The role can be based anywhere in Texas.About Our ClientA highly entrepreneurial investment firm specializes in value-added and opportunistic real estate investments across various...


  • Austin, Texas, United States Amherst Services Corp Full time

    Amherst Services Corp, a leading real estate investment and advisory firm, is seeking a seasoned Senior Investment Analyst to join its Single-Family Residential Real Estate team. Based in Austin, TX, this role offers a unique opportunity to work on high-impact projects, drive business growth, and collaborate with a talented team of experts.The ideal...


  • Austin, Texas, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Facilities Coordinator to join our team at TEKsystems. The successful candidate will be responsible for planning and facilitating all real estate activities and transactions.


  • Austin, Texas, United States Housemax Funding, LLC Full time

    Job OverviewHouseMax Funding, LLC is a rapidly growing private money lender based in Austin, TX. Our team is passionate about providing exceptional services to our clients and helping them achieve their real estate investment goals.We are seeking an experienced Account Executive to join our team. The ideal candidate will have excellent interpersonal skills,...


  • Austin, Texas, United States The Agency Texas Full time

    Job OverviewThe Agency Texas is a pioneering force in the real estate industry, revolutionizing the way agents work and clients experience property sales. As a seasoned agent, you will be at the forefront of this innovative approach, leveraging cutting-edge technology to deliver exceptional results.Compensation Package:We offer a competitive $95,000 -...


  • Austin, Texas, United States Ownwell Full time

    Welcome to a rewarding opportunity at Ownwell, where you will play a pivotal role in shaping the future of property ownership. As a Data Engineer, you will be responsible for maintaining and expanding upon the highest fidelity real estate data in the industry.About UsAt Ownwell, we are dedicated to making the costs of property ownership more transparent and...


  • Austin, Texas, United States NetWorth Realty USA Full time

    Unlock Your Earning PotentialWe are seeking a talented and driven Real Estate Agent to join our team at NetWorth Realty USA. As a key member of our sales network, you will play a pivotal role in acquiring distressed properties and selling them to buyers who renovate and resell or rent them.What We Offer:A 100% commission-only position with unlimited earning...


  • Austin, Texas, United States AKA Search Group Full time

    About the RoleAs a Loan Origination Relationship Manager at AKA Search Group, you will be responsible for managing existing broker relationships and performing initial analysis on deals provided by them.This role is crucial to scaling the business, and you will help alleviate the workload currently managed by senior team members. Over time, you will take...