Financial Services Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled and customer-focused Financial Services Representative to join our team. As a Teller and Customer Service Specialist, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our products and services.
Key Responsibilities:
- Accurately process all teller transactions, including deposits, withdrawals, loan payments, and check cashing.
- Assist with end-of-day balancing and maintain accurate records.
- Understand and explain all DCU products and services to members.
- Achieve individual referral goals by identifying the financial needs of new and existing members.
- Adhere to all DCU policies and procedures, including security compliance and risk management.
- Provide exceptional customer service and build strong relationships with members.
Requirements:
- High School Diploma or equivalent.
- Prior cash handling experience.
- Previous customer service experience preferred.
- Verbal communication skills.
- Technical skills (Windows, Microsoft Office).
- Bilingual skills a plus.
About Us:
DCU is the largest credit union headquartered in New England, serving over one million members in all 50 states. We strive to make DCU a great place to work with an excellent work-life balance and a community that cares.
We are an equal-opportunity employer and value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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