Administrative Dental Office Coordinator Professional

7 days ago


Garden City, New York, United States Advanced DDS Full time
About Advanced DDS

We are a patient-centric dental office that champions exceptional patient experiences, employee and dentist retention, and remarkable practice growth. Our team is dedicated to providing top-notch care in a fully digital environment.

Job Overview:

We are seeking a highly motivated and resourceful Front Office Coordinator to join our team. This role serves as the first point of contact for patients, vendors, and guests, offering day-to-day expertise in practice-level functions.

Duties and Responsibilities:

  • Maintain accurate records of provider, insurance, and patient accounts.
  • Schedule and confirm patient appointments to optimize provider schedules.
  • Present treatment plans and financial responsibilities to patients effectively.
  • Address patient concerns with professionalism and composure in high-pressure situations.
  • Maintain a positive and professional image within the workspace.
  • Meet expectations and responsibilities of the Practice Leader and practice needs.
  • Assist the clinical team as needed in areas such as setting up/breaking down dental operatory and instrument sterilization.
  • Perform other assigned duties and responsibilities as directed by management.

Requirements:

  • Experience in dental office insurance required.
  • Eaglesoft experience preferred.
  • Excellent oral and written communication skills.
  • Familiarity with OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
  • Proficiency in Microsoft Office and dental practice management software.
  • Ability to contribute positively to a respectful and collaborative working environment.
  • Facilitate patient comfort, care, and satisfaction consistently.
  • Willingsness to advance skills through continuing education opportunities.
  • Reliability and punctuality during scheduled shifts.

Benefits:

  • PTO, paid holidays, office closure days.
  • Medical, Vision, and Dental allowance.
  • Uniform allowance.
  • 401(k) Eligibility.
  • And many more benefits.

Benefits are subject to change and eligibility.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods standing and bending.
  • Lifting under 15 pounds occasionally.

Our Mission & Values:

  • Drive All Decisions and Actions 'To Make Our Teams, Patients, and Practices Happier and Healthier.'
  • Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
  • Partnership – Work collaboratively together to achieve shared goals.
  • Communication – Set clear expectations and feedback to our patients and team members.
  • Growth - We strive to continuously improve and are goal-oriented.


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