Administrative Dental Office Coordinator Professional
7 days ago
We are a patient-centric dental office that champions exceptional patient experiences, employee and dentist retention, and remarkable practice growth. Our team is dedicated to providing top-notch care in a fully digital environment.
Job Overview:
We are seeking a highly motivated and resourceful Front Office Coordinator to join our team. This role serves as the first point of contact for patients, vendors, and guests, offering day-to-day expertise in practice-level functions.
Duties and Responsibilities:
- Maintain accurate records of provider, insurance, and patient accounts.
- Schedule and confirm patient appointments to optimize provider schedules.
- Present treatment plans and financial responsibilities to patients effectively.
- Address patient concerns with professionalism and composure in high-pressure situations.
- Maintain a positive and professional image within the workspace.
- Meet expectations and responsibilities of the Practice Leader and practice needs.
- Assist the clinical team as needed in areas such as setting up/breaking down dental operatory and instrument sterilization.
- Perform other assigned duties and responsibilities as directed by management.
Requirements:
- Experience in dental office insurance required.
- Eaglesoft experience preferred.
- Excellent oral and written communication skills.
- Familiarity with OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
- Proficiency in Microsoft Office and dental practice management software.
- Ability to contribute positively to a respectful and collaborative working environment.
- Facilitate patient comfort, care, and satisfaction consistently.
- Willingsness to advance skills through continuing education opportunities.
- Reliability and punctuality during scheduled shifts.
Benefits:
- PTO, paid holidays, office closure days.
- Medical, Vision, and Dental allowance.
- Uniform allowance.
- 401(k) Eligibility.
- And many more benefits.
Benefits are subject to change and eligibility.
Estimated Salary: $45,000 - $60,000 per year, depending on experience.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods standing and bending.
- Lifting under 15 pounds occasionally.
Our Mission & Values:
- Drive All Decisions and Actions 'To Make Our Teams, Patients, and Practices Happier and Healthier.'
- Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
- Partnership – Work collaboratively together to achieve shared goals.
- Communication – Set clear expectations and feedback to our patients and team members.
- Growth - We strive to continuously improve and are goal-oriented.
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