Customer Service Representative

1 week ago


Akron, Ohio, United States GetGo Café + Market Full time
Job Summary

A GetGo Retail Team Member application is an opportunity to join a dynamic team, working in a fast-paced environment where you will be considered for various positions within the location.

We are seeking full-time and part-time Team Members for multiple roles including:

Front End Team Members (Cashiers)

Kitchen Team Members

Car Wash Team Members

About the Role

This is a customer-facing position that requires excellent communication skills and a passion for providing outstanding service. As a Team Member, your primary responsibility will be to ensure that customers have an exceptional experience by greeting them warmly, fulfilling their orders accurately, and responding promptly to their needs.

Responsibilities

  • Provide exceptional customer service by being attentive, courteous, and professional at all times.
  • Greet customers with a smile and make eye contact to establish a positive rapport.
  • Become familiar with products to answer questions and make suggestions, thereby enhancing the overall shopping experience.
  • Maintain a clean and organized workspace, adhering to health and safety guidelines to ensure a safe working environment.
  • Assist in other areas as assigned, promoting cross-training and versatility.

Requirements

To be successful in this role, you should possess:
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment and multitask effectively.
  • A high school diploma or equivalent is preferred, but not required.
  • You must be at least 16 years old.
  • You should be able to lift up to 50 pounds.

Compensation and Benefits

As a valued member of our team, you can expect a competitive starting rate of pay: $13.00 per hour. Our benefits package includes opportunities for career growth, solid training, and a supportive work environment.

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