Restaurant Operations Manager

1 week ago


Logan, West Virginia, United States Burger King Full time
Burger King Restaurant Manager Job Description

As a key member of the Burger King team, the General Manager plays a critical role in driving business success by ensuring exceptional customer experiences and fostering a positive work environment. The ideal candidate will have a proven track record of restaurant management, with a strong focus on leadership, customer satisfaction, and operational excellence.

Responsibilities
  • Oversee daily restaurant operations, ensuring seamless execution of tasks and responsibilities.
  • Develop and maintain a high-performing team, fostering a culture of excellence and accountability.
  • Lead by example, demonstrating a commitment to customer satisfaction and quality service.
  • Manage labor costs, inventory, and cash handling, maintaining financial stability and control.
  • Maintain a clean and safe work environment, adhering to health and safety standards.
  • Collaborate with district managers and other stakeholders to achieve business objectives.
  • Develop and implement strategies to drive sales growth and customer loyalty.
  • Monitor and analyze sales data, making informed decisions to optimize business performance.
  • Ensure compliance with company policies and procedures, maintaining a positive and respectful work environment.
  • Maintain accurate records and reports, providing timely updates to management.
  • Develop and implement employee training programs, promoting skills development and career advancement.
  • Foster a culture of open communication, actively listening to employee feedback and concerns.
  • Provide coaching and development opportunities to employees, promoting growth and succession planning.

Requirements
  • Proven experience in restaurant management, with a strong focus on leadership and customer satisfaction.
  • Strong communication and interpersonal skills, with the ability to lead and motivate a team.
  • Ability to analyze data and make informed decisions, driving business growth and improvement.
  • Strong problem-solving skills, with the ability to adapt to changing circumstances and priorities.
  • High school diploma or equivalent, with a focus on hospitality or a related field.

Working Conditions
  • Ability to work in a fast-paced environment, with frequent interruptions and changing priorities.
  • Ability to work varied shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds, with frequent bending, stooping, and standing.


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