Service Representative

5 days ago


Indianapolis, Indiana, United States Tom Wood Automotive Full time

We are seeking a Service Assistant to provide exceptional customer service in our Indianapolis location.

About the Role

This role is ideal for someone with prior experience in a receptionist or customer service position, as you will be the first point of contact for our guests.

As a Service Assistant, your responsibilities will include greeting visitors, directing them appropriately, and ensuring a welcoming atmosphere in the reception area. You will also be responsible for answering and routing incoming calls and emails, assisting with appointment coordination, and providing general information about services.

The ideal candidate will possess excellent communication and interpersonal skills, as well as proficiency with office equipment and Microsoft Office Suite. A strong organizational skillset and attention to detail are essential for this role.

In addition to providing top-notch customer service, you will also be responsible for maintaining accurate records and performing administrative tasks as needed.

Benefits
  • Paid time off (PTO) and vacation days
  • Eight paid holidays per year
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Life insurance
  • Disability insurance
  • Training and development opportunities
  • Tuition reimbursement
Compensation

The estimated salary for this position is $17 per hour, based on industry standards for similar roles in the Indianapolis area. This equates to approximately $35,360 per year, assuming a 40-hour workweek.



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