Social Services Case Worker

4 weeks ago


Helena, Montana, United States Salvation Army Full time
Job Summary:

The Salvation Army is seeking a highly motivated and detail-oriented Social Services Case Worker to join our team. As a key member of our social services department, you will be responsible for providing direct assistance to individuals and families in need, working closely with community partners and providers to ensure seamless support.

Key Responsibilities:
  • Respond to incoming phone calls and determine the most appropriate resolution.
  • Prepare and process approved service vouchers for utilities, transportation, gas, and other emergency assistance.
  • Manage case files in our WellSky database, maintaining and updating client information as needed.
  • Generate reports and provide administrative support to the department head.
  • Assist with intake and front desk duties as required.

Requirements:
  • Bachelor's degree or higher in social work or a related field.
  • Minimum one year of experience in social work, customer service, or working with at-risk populations.
  • Knowledge of local resources and ability to make effective referrals.

Preferred Qualifications:
  • Detail-oriented and self-motivated individual with excellent communication skills.
  • Ability to work in a fast-paced environment and maintain poise under pressure.
  • Proficient in Microsoft Word, Excel, and Outlook, with experience in integrated database applications.

About The Salvation Army:

The Salvation Army is a branch of the Christian Church, and our ultimate goal is the spiritual regeneration of all people. We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you are passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.
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