Travel Program Coordinator

4 weeks ago


Denver, Colorado, United States Colorado Hospital Association Full time
Job Summary

The Colorado Hospital Association is seeking a highly skilled Travel Program Coordinator to join our team. As a key member of our Broadband Services team, you will be responsible for managing the Federal Communication Commission's Rural Health Care fund, administered by the Universal Service Administration Company (USAC).

This is a multi-faceted support role that requires strong customer service, administrative, data management, billing, accounting, and project support skills. You will be responsible for billing and invoicing, collecting and organizing IT and telecommunications inventory, managing requests for information (RFI) and requests for proposal (RFP), compiling vendor evaluations, and creating reporting.

The successful candidate will have excellent organizational skills, be detail-oriented, and have the ability to multi-task and provide customer satisfaction while managing multiple deadlines. You will also have the opportunity to build and maintain strong, long-lasting client relationships and become a subject matter expert on Rural Health Care program rules.

Key Responsibilities:

  • Manage the Rural Health Care fund, administered by the Universal Service Administration Company (USAC)
  • Provide customer service, administrative, data management, billing, accounting, and project support
  • Collect and organize IT and telecommunications inventory
  • Manage requests for information (RFI) and requests for proposal (RFP)
  • Compile vendor evaluations and create reporting
  • Build and maintain strong, long-lasting client relationships
  • Become a subject matter expert on Rural Health Care program rules

Requirements:

  • Bachelor's degree in business or related field or five (5) years of experience in a client-facing role in healthcare, telecommunications, or financial/banking industry
  • Intermediate to advanced proficiency of all Microsoft Office Suite products, i.e. Outlook, Word, Excel, and PowerPoint
  • Previous account management, project management, and/or administrative support experience required
  • Previous experience in accounting and/or strong knowledge of accounting principles strongly preferred
  • Invoicing and billing support experience preferred, experience with telecommunications invoicing highly desired

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working conditions are normal for a fast-paced office work environment. Presentation of technical material in group settings required occasionally. Mid-level stress. Individuals may need to sit or stand as needed. Requires walking primarily on a level surface for periodic periods throughout the day. May include lifting up to 25 pounds for files on a regular basis. Proper lifting techniques required.

Equipment Directly Used:

  • Personal computer with Microsoft Office software applications
  • Fax machine
  • Multi-line telephone with voice mail
  • Copy machine
  • Printer

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