Sales Operations Coordinator
4 weeks ago
We're seeking a highly organized and detail-oriented Sales Operations Coordinator to join our dynamic sales team at Germfree. As a key member of our team, you'll play a critical role in ensuring the seamless execution of our sales processes, from lead generation to project management handoff.
Key Responsibilities- Prepare and present sales metrics to the sales and marketing teams, highlighting our performance on quotes, lead generation, year-to-date sales, and forecasting.
- Collaborate with the sales team to ensure accurate and up-to-date customer data in our CRM and ERP systems.
- Provide exceptional customer service via phone, email, and live chat, answering questions and resolving issues in a timely and professional manner.
- Support sales teams by educating customers about Germfree products and related regulations.
- Cross-functional collaboration with teams in Marketing, Accounting, Manufacturing, Quality, and Engineering to ensure a smooth sales process.
- Oversee the overall sales process, ensuring compliance with CRM procedures and maintaining accurate records.
- Previous experience in a sales admin or coordinator role.
- Proficiency in Microsoft Office Suite and Salesforce.
- Tech-savviness, with familiarity with Global Shop ERP a plus.
- Strong communication and analytical skills, with the ability to solve problems and multitask.
- Team spirit and a dedication to achieving company objectives.
- Health insurance and 401K with company match.
- Pet insurance and parental leave.
- Unlimited coffee and food truck Thursdays.
- Dog-friendly office and in-house canteen.
We're a company that values creativity, excellence, and teamwork. If you're a motivated and detail-oriented individual who is passionate about sales operations, we'd love to hear from you.
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