Industrial Maintenance Technician

1 week ago


Enfield, Connecticut, United States Michael Page Full time
About Our Client

Our client is a renowned organization with over 70 years of experience in the Aerospace and Defence Markets. They have established partnerships with esteemed companies like NASA, SpaceX, and Raytheon.

Job Overview

We are seeking an experienced Field Service Technician to join our team. This role involves troubleshooting, PM calibrations, and testing of in-house built machines. The ideal candidate will be detail-oriented, committed to product and customer success, and have excellent communication skills.

Key Responsibilities
  1. On-site Troubleshooting and Repairs:
  • Diagnose and troubleshoot welding machine issues on-site.
  • Perform timely and efficient repairs to minimize downtime for customers.
  • Collaborate with customers to identify and address specific technical challenges.
Preventive Maintenance:
  • Develop and implement preventive maintenance schedules for welding machines.
  • Conduct routine inspections to identify potential issues and proactively address them.
  • Provide recommendations for optimizing machine performance and longevity.
Customer Training:
  • Deliver comprehensive training sessions to customers on the proper use and maintenance of welding equipment.
  • Provide guidance on best practices to optimize machine performance.
  • Address customer queries and concerns during training sessions.
Documentation and Reporting:
  • Maintain detailed records of service activities, including repairs, maintenance, and customer interactions.
  • Prepare accurate and timely service reports for internal and external use.
  • Communicate effectively with the technical support and engineering teams to provide feedback on recurring issues and potential product improvements.
Customer Support:
  • Establish and maintain positive relationships with customers by offering exceptional service.
Requirements
  • Experience in Industrial Manufacturing Environment.
  • Experience with Electrical Wiring and AC/DC Circuits.
  • Experience with PLC would be highly desirable.
  • Flexibility to Travel.
  • Excellent Communication skills with customers.
Benefits
  • Competitive hourly wage with overtime potential ($40-$60 per hour).
  • 20% travel bonus on pay.
  • Cover 85% of Healthcare costs.
  • 6% Match on 401k.
  • Company vehicle provided.

Please note that Michael Page is an equal opportunities employer and welcomes applications from diverse candidates.



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