Senior Clinical Operations Manager

4 days ago


Lockport, New York, United States Mount Carmel Health Full time

Job Title: Senior Clinical Operations Manager

About Mount Carmel Health

Mount Carmel Health, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Our mission is to provide exceptional patient care and service excellence.

Salary and Benefits

The estimated salary for this position is $120,000 per year. We offer a competitive compensation package including medical, dental, and vision benefits, retirement savings account with employer match, generous paid time off programs, employee recognition programs, tuition/professional development reimbursement, relocation assistance, discounted tuition, and employee referral rewards program.

Job Description

As the Director of Patient Care Services, you will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April 2025. You will work collaboratively with all members of the healthcare team to provide administrative support and direction to a group of managers within Patient Care Services. Your responsibilities will include quality and standards of patient care, performance improvement, program management, business operations, budget, and resource utilization, and management development for designated areas.

Key Responsibilities

  • Provide coaching, support, guidance, and developmental opportunities for managers in designated areas;
  • Evaluate performance in terms of skills, knowledge, ability, and productivity;
  • Develop managers to effectively recruit, develop, counsel, manage, and retain staff;
  • Support fair and consistent Human Resource policy execution;
  • Collaborate with all disciplines on the healthcare team and within the Organization to develop goals and objectives, performance targets, and business and strategic plans as appropriate for designated areas;
  • Develop new programs in response to identified community, organizational, and/or patient needs;
  • Ensure financial performance and profitability of designated areas through the development and monitoring of the operating and capital budgets and department contracts in accordance with the Finance Department's standards;
  • Oversee and direct quality monitoring for designated areas, focusing on optimal patient outcomes, regulatory compliance, risk management, and continuous quality and process improvement;

Requirements

To be successful in this role, you will need:

  • A BSN or Master's degree in a Healthcare related field or MBA with a Health-related focus;
  • An active RN License to practice in the State of Ohio;
  • Five years of recent healthcare experience, with three years in first-line management preferred;
  • Effective communication skills;
  • Evidence of effective leadership and management abilities;

Why Choose Mount Carmel Health?

At Mount Carmel Health, we value our colleagues and strive to create a workplace that promotes diversity, equity, and inclusion. We offer a supportive environment where you can grow professionally and personally. As an equal opportunity employer, we welcome applications from diverse candidates.



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