Commercial Banking Solutions Specialist

7 days ago


Fargo, North Dakota, United States Bell Bank Full time

**Job Summary:**

We are seeking a highly skilled Commercial Banking Solutions Specialist to join our team at Bell Bank. In this role, you will act as a liaison between retail, treasury management, and healthcare banking services, providing expert support to commercial clients and internal employees.

Key Responsibilities:

  • Facilitate communication between commercial clients, retail customers, and internal employees to resolve issues and provide solutions.
  • Monitor incoming tickets and provide technical support for online banking, mobile banking, and treasury management services.
  • Work with the team to develop and implement processes to improve customer service and reduce response times.
  • Analyze problems and respond swiftly to unpredictable challenges.
  • Maintain expertise in current technologies, including PC and Mac operating systems, browsers, malware, and virus software.

Requirements:

  • B.A. in Business Administration, Finance, or related field, or relevant experience in banking or customer service.
  • Proficiency in banking deposit products and customer service.
  • Ability to work effectively in a team environment and as an individual contributor.
  • Excellent communication and problem-solving skills.

Benefits:

  • A competitive salary of $60,000 - $80,000 per year, depending on experience.
  • An excellent benefits package, including medical, dental, and vision insurance.
  • The opportunity to work for a growing organization with a strong commitment to customer service.

About Bell Bank:

Bell Bank is a family-owned bank with a strong reputation for providing excellent customer service. We offer a collaborative and dynamic work environment, with opportunities for growth and development.

Estimated salary: $65,000 - $75,000 per year.



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