Commercial Banking Solutions Specialist
7 days ago
**Job Summary:**
We are seeking a highly skilled Commercial Banking Solutions Specialist to join our team at Bell Bank. In this role, you will act as a liaison between retail, treasury management, and healthcare banking services, providing expert support to commercial clients and internal employees.
Key Responsibilities:
- Facilitate communication between commercial clients, retail customers, and internal employees to resolve issues and provide solutions.
- Monitor incoming tickets and provide technical support for online banking, mobile banking, and treasury management services.
- Work with the team to develop and implement processes to improve customer service and reduce response times.
- Analyze problems and respond swiftly to unpredictable challenges.
- Maintain expertise in current technologies, including PC and Mac operating systems, browsers, malware, and virus software.
Requirements:
- B.A. in Business Administration, Finance, or related field, or relevant experience in banking or customer service.
- Proficiency in banking deposit products and customer service.
- Ability to work effectively in a team environment and as an individual contributor.
- Excellent communication and problem-solving skills.
Benefits:
- A competitive salary of $60,000 - $80,000 per year, depending on experience.
- An excellent benefits package, including medical, dental, and vision insurance.
- The opportunity to work for a growing organization with a strong commitment to customer service.
About Bell Bank:
Bell Bank is a family-owned bank with a strong reputation for providing excellent customer service. We offer a collaborative and dynamic work environment, with opportunities for growth and development.
Estimated salary: $65,000 - $75,000 per year.
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