Windows and Doors Service Specialist
1 week ago
About Marvin
At Marvin, we're committed to creating better ways of living. For over 100 years, we've been designing, building, and engineering premier products. Our company is a family-owned and led window and door manufacturer with 16 locations across North America.
Salary Range:
We offer a competitive salary range of $25-$28 per hour, paid based on experience.
About the Job
In this role, you'll provide after-sales support for our windows and doors. You'll work closely with customers to deliver an outstanding experience. Your responsibilities will include providing post-sales support, professional communication with customers and our support staff, efficient time management, route planning, and service job scheduling.
Required Skills and Qualifications
To succeed in this role, you'll need:
- A dependable work ethic and self-starting abilities.
- Excellent communication and computer skills.
- A positive attitude and ability to think outside the box to resolve service issues.
- The ability to make sound decisions that impact the company financially.
- Excellent organizational skills and ability to create effective weekly work schedules.
- A high school diploma and 3-5 years of construction background.
- Window and door product knowledge, a good background in construction and installation practices.
- An excellent driving record and valid driver's license.
- The ability to meet physical requirements of the position, including lifting up to 75 pounds, climbing ladders, and scaffolding.
Benefits
We offer a comprehensive benefits package, including health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match, and more. Some unique offerings include:
- $300 annual wellbeing account to spend on whatever makes you happy and healthy.
- Better Living Day (a paid day off to go have some fun).
- Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success.
- Giving at Marvin - join coordinated volunteer opportunities.
- Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship.
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