Windows and Doors Service Specialist

1 week ago


Madison, Wisconsin, United States Marvin Full time

About Marvin

At Marvin, we're committed to creating better ways of living. For over 100 years, we've been designing, building, and engineering premier products. Our company is a family-owned and led window and door manufacturer with 16 locations across North America.

Salary Range:

We offer a competitive salary range of $25-$28 per hour, paid based on experience.

About the Job

In this role, you'll provide after-sales support for our windows and doors. You'll work closely with customers to deliver an outstanding experience. Your responsibilities will include providing post-sales support, professional communication with customers and our support staff, efficient time management, route planning, and service job scheduling.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • A dependable work ethic and self-starting abilities.
  • Excellent communication and computer skills.
  • A positive attitude and ability to think outside the box to resolve service issues.
  • The ability to make sound decisions that impact the company financially.
  • Excellent organizational skills and ability to create effective weekly work schedules.
  • A high school diploma and 3-5 years of construction background.
  • Window and door product knowledge, a good background in construction and installation practices.
  • An excellent driving record and valid driver's license.
  • The ability to meet physical requirements of the position, including lifting up to 75 pounds, climbing ladders, and scaffolding.

Benefits

We offer a comprehensive benefits package, including health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match, and more. Some unique offerings include:

  • $300 annual wellbeing account to spend on whatever makes you happy and healthy.
  • Better Living Day (a paid day off to go have some fun).
  • Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success.
  • Giving at Marvin - join coordinated volunteer opportunities.
  • Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship.


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