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Chief Operating Officer

1 month ago

Santa Rosa Beach, United States Southern Holiday Homes Full time
Job Overview

Southern Holiday Homes is seeking a seasoned Chief Operating Officer to drive operational excellence and lead our team to success. As a key member of our leadership team, you will oversee the day-to-day operations of our company, ensuring efficiency, profitability, and exceptional guest experiences.

Key Responsibilities
  • Operational Leadership: Oversee all operational aspects of the company, including property management, guest services, maintenance, and housekeeping.
  • Strategic Planning: Collaborate with the CEO to develop and execute long-term business strategies that align with company goals and drive growth.
  • Team Management: Lead, mentor, and develop department heads and their teams, fostering a positive and productive work environment.
  • Process Improvement: Identify and implement process improvements to increase efficiency, reduce costs, and enhance the guest experience.
  • Customer Satisfaction: Ensure that all guest and property owner interactions are handled with the highest level of professionalism, responsiveness, and care.
  • Compliance & Safety: Ensure compliance with all relevant regulations and industry standards, including safety protocols and best practices.
Requirements
  • Experience: Minimum of 10 years of experience in operations management, preferably within the hospitality or property management industry.
  • Leadership: Proven track record of successful leadership and team management, with the ability to inspire and motivate others.
  • Financial Acumen: Solid understanding of financial management, budgeting, and reporting.
  • Communication: Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to challenges.
  • Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field; MBA preferred.
What We Offer
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and growth
  • A supportive and collaborative work environment