Retail Operations Manager

7 days ago


Cambridge, Massachusetts, United States Floyd's 99 Barbershop Full time
About Us

Floyd's 99 Barbershop is a rapidly growing company that prides itself on delivering exceptional client experiences. We are committed to fostering a positive team culture, encouraging growth and ongoing education.


Compensation

We offer an hourly guarantee of $22-23/hour, plus service and retail incentives, and tips. Attainable bonus potential based on sales performance.


Job Description

The Assistant Shop Manager plays a crucial role in maintaining high standards and supporting the shop leader in achieving business objectives. Key responsibilities include providing exceptional client experiences, mentoring barbers and stylists, managing inventory, and actively participating in recruitment efforts.

  • Amplify the client experience through excellent service
  • Support the shop leader in maintaining high standards and motivating the team
  • Be a positive representation of the Floyd's Barbershop brand
  • Ongoing support of barbers and stylists to build their business
  • Cultivate an environment where education and improvement are encouraged
  • Active participation in recruiting efforts

Requirements

To be successful in this role, you will require:

  • 3+ years behind a chair as a barber or stylist in a fast-paced environment
  • 1+ year of management experience
  • A passion for building and promoting a culture of service and teamwork
  • An active cosmetology or barber license in the state of employment

Benefits

Floyd's 99 Barbershop offers a range of benefits, including:

  • Full health benefits (medical, dental, vision)
  • Parking stipend of $40 a month
  • Employee Assistance Program (discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more)
  • Ongoing training and education
  • Career path options within operations, education, and the Home Office


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